IGI India conducted a Retail Sales Program for the sales associates of Chintamani Jewellers from across their branches in Maharashtra and Goa. The seminar focused on the importance of having the requisite product knowledge and unparalleled, over the counter skills that would help them complete a sale. The seminar emphasized on the importance of understanding and evaluating the quality of a diamond, other gemstones and the various settings in jewelry. The group also participated in a hands-on practical session at the BKC Lab of IGI, that gave them an exposure to the various aspects of a diamond and other gemstones. Tehmasp Printer, M.D., IGI India, spoke to the participants about the importance of an IGI certification and the sense of confidence it passes on to the retailers and the proud owners of the diamond. IGI's Retail Sales Program helped the participants gain enough knowledge and confidence to sell their diamond jewellery.

IGI provides customized training seminars and conferences to an increasing number of jewelry retailers and manufacturers. These programs are jointly developed based on the individual needs of each company. With an unrivaled range of coursework, spanning everything from rough diamond grading to gemstones, pearls, modern treatments and computer-assisted jewelry design, IGI continues to maintain its place as the world's most trusted names in Diamond Certification and Education.