These programs empower jewellery professionals with essential skills while upholding industry excellence.
The JEA designation equips retail sales professionals and supplier associates with expertise in jewellery intake and quality control, covering:
Best practices for jewellery repairs and appraisals
Evaluation techniques and customer communication
Industry-leading quality control standards
Successful participants earn the JEA designation after completing the program and AGS 101 course.
The CSA designation provides foundational knowledge for jewellery sales associates through:
Graduate Sales Associate Course – Covers diamonds, coloured stones, pearls, metals, watches, and sales skills.
AGS 101 Course – Introduces AGS mission, vision, and values.
Both programs reinforce professionalism and customer service excellence in the jewellery industry.
