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Imminent innovation by Dharmanandan Diamonds at HK June Fair
Initiates frictionless instant messaging help-guide on WhatsApp to assist their clients with all what they need know about diamonds in the inventory.
By: Diamond World News Service
Jun 23 2015 4:51PM
Reference: 11611  

Constant endeavor of improvements is a must to stay progressive in this ever changing world. Dharmanandan have best-in-class manufacturing system -backed by its in-house R&D Centre - is its strength that facilitates flexibility to change and adopt any development prospect from rough procurement to polished sales.

Since the establishment of R&D 10 years ago, innovation and a customer-centric approach have always been at the core of Dharmanandan. The R&D team consists of 10 professionals led by Vipul Sutariya, Director-Dharmanandan Diamonds who always came with fruitful solution time by time.

Inspired by their proclivity towards improved services to customers, this time, they have instigated a frictionless instant messaging help-guide on WhatsApp. Integrated with Dharmanandan iOS or Android application they have begun instant messaging service through WhatsApp to assist their clients with all what they need know about diamonds in the inventory. For instance, you may WhatsApp reference or certificate number of a diamond you seek information about and you shall be provided with image or video of that particular diamond right away. You may also incorporate a specially customized keyboard developed by DDPL itself with multiple options for this service to make it even handier.

The same tradition is also followed at Eon Jewellery, a unit of Dharmanandan. It boasts of a varied clientele that includes renowned jewellery retail chains and leading jewellers across the regions and that speaks volume of their acceptability at trade level, thanks to a skilled designing team driven by creativity and undying passion for originality is at the heart of product innovation activities to redefining the product portfolio of the jewellers.

At Eon Jewellery, they understand the ever-evolving choices and preferences of the consumer by advanced sketching which are approved by jewelers of different Indian geography. Their latest feature of the360 degree videosand images of the designs is replacing the past practice of making sample articles. To take it forward, Eon jewellery is also offering their clients a free of cost professional Digital Image Catalogue of their purchase.

Further in their new offerings, Quotation Management System (QMS) helps client make their selection at ease and even works without internet connection once synced. The clients can track the status of their orders while being crafted via the Process Status Report. Dedicated designers and portfolio managers are allocated to every client to develop designs according to their needs and mange their commercials. Exclusivity of the designs is given to their clients to lead them to better performance and Eon jewellery considers it their USP.

With such services the company aims to empower their customers with rich buying experience & services.

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