Calling themselves “Mujeres Brillantes” (“Brilliant Women” in Spanish), the women hail predominantly from Latin America, but also include members from Turkey, Russia, Italy, Romania and Israel.
“The discussion that began during the empowerment session revealed that we share similar opinions about the way in which jewelry is marketed, and the general feeling was that the dominant approach today is not succeeding in exciting our consumer base, which predominantly is made up of women” explained Ali Pastorini, WJH Senior Vice President.
“Consumers should consider an item of fine jewelry as the ultimate expression of value, uniqueness and creativity, but right now they are more likely to be inspired by an iPhone or designer shoes.”
“Our general feeling was that is industry is focusing too closely on the business of selling jewelry, and not on the experience of buying or receiving an item of jewelry. The experience should be unique and meaningful, just like the item of jewelry,” Ms. Pastorini said.
The renewed emphasis on the consumer and the consumer’s experience is underscored by the name selected for the new marketing initiative, “My Jewels, My Story,” which was proposed by Victoria Kupfer, a jeweler from Panama. “Our primary intention is not to formulate a specific campaign, but rather to emphasize a marketing approach, which we believe will be more successfully received and appreciated by female consumers,” Ms. Pastorini said.
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