“The safety of our staff and customers remains our top priority,” said IGI CEO Roland Lorie. “We will continue following the strictest safety and health guidelines as we begin to support customers in-person and offer services to help the diamond industry flourish again.”
During the COVID-19 pandemic, IGI developed and launched remote programs for some of the world’s largest diamond suppliers and retailers, providing diverse educational coursework for industry professionals on several continents. “Whatever crisis may arise, IGI will do everything in its power to adapt, innovate and help the industry come back stronger than ever,” said Lorie.
Please find the operating hours for various IGI worldwide locations below as of May 27th, 2020.
IGI Antwerp
Open Monday-Thursday: 9am-4pm, no appointment needed
Open Friday: 9am-4pm, by appointment
Email: info@igi.org
Phone: +32 3 401 08 88
IGI New York
Remote custom services ongoing for many brands
Contact avi@igi.org for information on all services being offered
Email: newyork@igi.org
Phone: +1 212 753 7100
IGI China - Shanghai and Shenzen
New offices open Monday-Friday: 9am-6pm, no appointment needed
IGI schools open, all classes have resumed
IGI consultation services have resumed
Email: shanghai@igi.org
Phone: +86 21 3876 0730
IGI Hong Kong
Open Monday-Friday, 9am-5pm, no appointment needed
Email: hk@igi.org
Phone: +852 2522 9880
IGI Thailand - Bangkok
Open Monday-Friday, 9am-5pm, no appointment needed
Email: thailand@igi.org
Phone: +66 2 630 6726 / +66 2 630 6727
IGI Israel - Tel-Aviv
Open Sunday-Thursday, 9am-5pm, no appointment needed
Email: israel@igi.org
Phone: +972 3 756 4200
IGI India - varies by location
Open as needs dictate, per government approval
Remote custom services are ongoing
Contact us for immediate assistance
For services: mumbai@igi.org
For education: indiaeducation@igi.org
Toll-free Pan-India phone: 18001028610
IGI Dubai
Open Sunday-Thursday, 9am-6pm, no appointment needed
Email: dubai@igi.org
Phone: + 971 4 450 8027
IGI Japan
Open Monday-Friday, 9am-5pm
Email: japan@igi.org
Phone: +81 3 5807 2958
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