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GIA launches a new training package
Will enable retailers to educate customers about the 4Cs and the importance of a grading report
By: Diamond World News Service
Aug 4 2016 10:29PM
Reference: 13307  

To help retail jewelers train their sales staff, GIA has debuted a new training package, made up of four free modules, as part of its Retailer Support Program. The Retailer Support Program provides retailers with tools to help educate customers about the 4Cs and the importance of a grading report, thereby furthering the Institute’s mission of ensuring the public trust in gems and jewelry.

The training package can be downloaded online. It four modules include: - About GIA: A brief history of GIA and its role in the industry, as well as how the Institute can help retailers educate their customers about diamonds; The 4Cs: An overview of the 4Cs of diamond quality and their impact on diamond grading; GIA Laboratory Reports: An overview of GIA’s laboratory reports and how they differ from one another and How to Use GIA Retailer Tools: An overview of GIA’s retailer tools and how to incorporate them into each phase of the selling process.

The Institute will also be launching a customized graphic, called the “GIA Logo Lockup For Retailers,” which includes a logo with the GIA seal and accompanying messages “Diamonds Graded by GIA” or “Gems with Reports by GIA.” This is the first time GIA has released its logo with the GIA seal for use by retailers; this is the only logo approved for retailer use. Retailers can use these graphic assets to show that they carry diamonds or gems with GIA reports.

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