AGS increases capacity for its ‘less than five day’ commitment

Staying firm to fulfilling its commitment of “less than five day” grading turnaround time on diamonds submitted for grading, the American Gem Society Laboratories, LLC (AGS Labs) has been expanding its Laboratory Grading capacity over the past year. For the lab, this effort underlines its core of “understanding that we’re a part of our clients’ order fulfillment process” states Dennis Mette, Director of Operations. Mette further adds that “Our commitment has always been to assure clients of a fast turnaround of their goods, and we have grown our grading and operational support staff to accommodate this high level of service.”

The lab believes it will continue to offer such commitment through 2012, as it has through 2011. Peter Yantzer, Executive Director of AGS Labs, said, “Our Laboratory has always graded many of the finest makes of cut in our industry, including many proprietary cuts, and we have specialized reports just for those. We pride ourselves in providing quality service with a personal touch that our clients have come to respect and appreciate.”